Legal
Terms of use
These terms govern your access to the public site and platform. Contract-specific plan terms presented at subscription form part of your agreement and control where they are more specific.
Effective July 25, 2026
01
Eligibility and acceptance
By using the service, you confirm that you can enter a binding agreement, that your use is lawful where you live, and that the information you provide is accurate and current. Access may be unavailable in some locations or to some persons.
02
Your account
You are responsible for safeguarding your password, authenticator, devices, and account access. You must notify us promptly of suspected unauthorized use and must not sell, transfer, share, or misrepresent account ownership.
We may require identity, source-of-funds, destination, or other verification before allowing or completing activity.
03
Plans and instructions
A plan is created only after your instruction is accepted. Rates, terms, capacity, minimums, projected amounts, maturity, auto-renew settings, and applicable conditions are displayed before confirmation.
You authorize us to act on instructions submitted through your authenticated account. We may delay, reject, or reverse an instruction where required for security, compliance, operational integrity, or correction of an error.
04
Funding and withdrawals
Funding is credited after required confirmation and review. Withdrawal timing depends on account status, available balance, destination review, networks, service providers, and applicable controls. Fees and expected status are shown before a withdrawal request is submitted where practicable.
05
Acceptable use
You may not use the service for unlawful activity, fraud, sanctions evasion, market abuse, unauthorized access, malware, scraping that harms the service, impersonation, interference, or exploitation of errors. You may not attempt to bypass security, access controls, or account limits.
06
Risk and service availability
You accept the risks described in the Investment Disclosures. The service may be interrupted, delayed, changed, or unavailable. To the extent permitted by law, the service is provided without guarantees beyond express accepted contract terms.
07
Suspension and closure
We may restrict, suspend, or close access where reasonably necessary for security, legal compliance, suspected misuse, prolonged inactivity, or material breach. Closing access does not erase accrued rights, outstanding obligations, required records, or restrictions attached to an active contract.
08
Liability and indemnity
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive loss arising from the service. Nothing in these terms excludes liability that cannot legally be excluded. You are responsible for loss caused by your unlawful use or material breach.
09
Changes and contact
We may update these terms prospectively as the service or law changes. Material updates will be identified by a revised effective date and, when appropriate, additional notice. Questions may be sent to hello@cryptradechain.com.